Frequently Asked Questions
Everything you need to know about bringing Nuvé home.
What materials are used in Nuvé home products?
We prioritize sustainability and comfort, using premium materials such as OEKO-TEX certified organic cotton, sustainably sourced hardwoods, and hypoallergenic recycled fills.
How long does shipping take for furniture and decor?
Standard decor items typically arrive within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for white-glove delivery and assembly.
What is your return policy?
We offer a 30-day 'Love Your Home' guarantee. If you are not completely satisfied, you can return most items in their original condition for a full refund or exchange.
Do you offer international shipping?
Currently, Nuvé ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also monitor your order progress directly through your Nuvé account dashboard.
Are Nuvé products covered by a warranty?
Yes, all our furniture pieces come with a 2-year limited warranty covering structural defects and craftsmanship to ensure your investment lasts for years to come.